Thank you for purchasing courses from hvgrowth.in (“Website,” “we,” “us,” or “our”). We value your trust and strive to offer high-quality educational content. This Refund and Return Policy outlines the conditions under which refunds or cancellations may be granted.
By purchasing a course from hvgrowth.in, you agree to this policy.
1. Refund Policy for Digital Courses
Since our courses are digital products, they are non-refundable once accessed or downloaded. However, we understand that exceptional cases may arise, and we offer limited refund options under the following conditions:
1.1 Eligibility for Refunds
A refund request may be considered under the following conditions:
- Duplicate Payment: If you accidentally make multiple payments for the same course, we will issue a refund for the extra transaction.
- Technical Issues: If you are unable to access the course due to a technical error on our end that remains unresolved despite our support team’s assistance.
- Unsatisfactory Experience: If you are dissatisfied with a course and submit a refund request within 5-7 days of purchase, we may review your request at our discretion.
1.2 Non-Refundable Cases
Refunds will not be provided in the following cases:
- If you have already accessed more than 20% of the course content.
- If you simply changed your mind or no longer wish to take the course.
- If the issue is due to your device, internet connection, or technical errors outside our control.
- If you violate our Terms and Conditions or engage in unethical use of the course materials.
1.3 How to Request a Refund
To request a refund, follow these steps:
- Email us at info@hvgrowth.in with the subject line “Refund Request – [Course Name].”
- Provide your name, order details, and the reason for the refund request.
- Our team will review your request and respond within 72 hours or 3 business days.
- If approved, refunds will be processed to your original payment method within5-7 working days.
2. Cancellation Policy
- Self-Paced Courses: Since our courses are digital, they cannot be “returned” once accessed. However, you can choose to discontinue using the course at any time.
- Subscription-Based Services (if applicable): If you subscribed to a recurring course or membership, you can cancel your subscription before the next billing cycle. No refunds will be issued for payments already processed.
3. Changes to the Refund and Return Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page, and the last updated date will be revised accordingly. Continued use of our services after changes are made constitutes your acceptance of the updated policy.
4. Contact Us
If you have any questions regarding our Refund and Return Policy, feel free to contact us:
📧 Email: info@hvanacon.in
📍 Address: Flat 5, Building A5, 1st floor , Potnis Parisar, opp girija shankar society, Karve Nagar, Pune
Disclaimer: This policy is a general template and should be reviewed by a legal professional to ensure compliance with applicable laws and regulations.
By purchasing courses from hvgrowth.in, you acknowledge and agree to this Refund and Return Policy.